jdc49@
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi off to Italy on the 30th of June Discover Apulia,and I have

just taken out your holiday Insurance with you I have recived

a amended invoice saying that I am insured but should I have

recived any other documentation that I should take with me.

regards Jackie Chambers

Ben
  • (Member)
(Member)
Hi Jackie,

Can you please send me your booking reference please,

Kindest,

Ben

jdc49@
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Ben' wrote:

Hi Jackie,

Can you please send me your booking reference please,

Kindest,

Ben

Hi Ben

booking reference A232324

Kind Regards

Jackie

Ben
  • (Member)
(Member)
Good morning Jackie,

Thanks very much, please leave with me and I will respond shortly,

Kindest,

Ben

jdc49@
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Ben

today I recived a Travel insurance policy Document,

stating that I should have a validation Certificate which must

be attached to the policy ,I have not recived this,and as my

holiday starts on Saturday I am now getting worried if I will

be covered.

Jackie A232324

Ben
  • (Member)
(Member)
Good morning Jackie,

When you confirmed your holiday with us, you will have received several documents from us, on your confirmation (of your holiday) invoice, on the second side of this document it will detail what insurance you have taken out. You should of also received a booklet of about 5 - 10 pages giving the details on the insurance policy.

I have double checked your booking with the insurance team and you are all covered so if just take along all your documents with you this will be fine.

Have a super time, very jealous your going to be seeing some sun!

Ben

jdc49@
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Ben' wrote:

Good morning Jackie,

When you confirmed your holiday with us, you will have received several documents from us, on your confirmation (of your holiday) invoice, on the second side of this document it will detail what insurance you have taken out. You should of also received a booklet of about 5 - 10 pages giving the details on the insurance policy.

I have double checked your booking with the insurance team and you are all covered so if just take along all your documents with you this will be fine.

Have a super time, very jealous your going to be seeing some sun!

Ben

jdc49@
  • (Member) (Topic Starter)
(Member) (Topic Starter)
HI Ben

Thanks for you help,looked at the amendment invoice,saying how much I have paid

for the insurance and have now checked the booklet and have seen were it says about

the confirmation invoice is the validation certifacate,

Sorry to have troubled you ,

Thanks again

Jackie

Ben
  • (Member)
(Member)
No problems, am happy to help,

all the best,

Ben