patricebry
(Member)
Hi Will,

I am flying from Manchester to Heathrow in September for the Texas/New Orleans holiday. I have been informed that, although BA and AA are in the same alliance I will still have to reclaim my luggage at Heathrow and re-book myself in, which, of course means alot more hassle! Can you explain why this is please?

Regards, Pat

GinaL
  • (Member)
(Member)
'mikew' wrote:

'LovelyLesley1' wrote:

'JY wrote:

Dear all,

as a result of your great feedback we are going to be trialling some Manchester specific departures for our 2013 holidays. These will be available in our September brochure. Although there will be just a small selection initially while we try and guage what works we hope that this will improve your choices if you live in the north.

We will also improve the way that we show our regional departure options on the brochure page so that it makes it easier for you to see which holidays will be best for your needs.

Thanks again to everyone for taking the time to tell us your thoughts.

happy holidays

Will

Hi Will,

I have followed this thread with interest. I see Just You are considering offering more flights from Manchester for next year to cater for those people living in the North, which is great - but what about us Midlanders?

Whereas East Midlands airport would probably not be an option, Birmingham has a very large airport and I am sure there must be flights available to the destinations Just You use.

At present we get very little choice of holidays from Birmingham, other than a few long-haul holidays, so for the majority of holidays we have to fly from London airports - but we get no connecting flights from Birmingham to London either.

It will be interesting to see what holidays are offered from Manchester in the new brochure, but even so it will just mean we Midlanders still have very few options from Birmingham.

Best wishes,

Lesley :angel:

Hi Will

I too have followed this tread with great interest and would fully endorse all of Lesley's comments re flights from Birmingham airport. I do struggle to understand why there is no connecting flight from Birmingham (England's 'second city') to London. Can you offer any reasons for why that is? While it's very nice to consider offering more flights from Manchester (about 90mins from me), please please remember the heart of England!

Best Wishes

Mike

I think Manchester is a good option for many and I hope Just You will progressively increase the choice of holidays from there. They cannot be expected to cater for every region of the UK and I don't think it unreasonable to expect people to travel up from the Midlands. Manchester is not near to the East Coast of Yorkshire, Lincolnshire, the North East or Scotland, but is still infinitely preferable to travelling to Gatwick or Heathrow. Apart from the inconvenience of travelling time, it will cut the expensive of travel and hotel rooms, making holidaying with Just You a viable option for many more travellers outside the South of England. I hope European holidays will be available, and not just long haul.

JY Will
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'patricebry' wrote:

Hi Will,

I am flying from Manchester to Heathrow in September for the Texas/New Orleans holiday. I have been informed that, although BA and AA are in the same alliance I will still have to reclaim my luggage at Heathrow and re-book myself in, which, of course means alot more hassle! Can you explain why this is please?

Regards, Pat

Hi Pat,

I've just bee looking into this with our Aviation department for you.

There are two ways of booking connecting flights - either as an add-on to your transatlantic flight or as a standalone flight.

We always try and book connecting flights as an add-on as that would mean your bags would be checked through. However, we are not always able to get those.

But instead we have still managed to get a flight for you, but it is a standalone booking and therefore it means you will have to collect your luggage I'm afraid.

I hope that clears it up a little for you. I'm sure you will find the connection at Heathrow to be pretty easy - they have made connecting so much better in recent times.

Thanks

Will