Can you tell me if anybody else is going on this tour.Also will the weather be warm enough for 3/4 trousers as i've not been before and want to make sure i take the right clothes

Hello

I'm very sorry to have to inform you that this tour has been cancelled.

This decision has only just been taken, and one of our customer advisors will be in touch this week to explain your options. I very much hope you will find another departure date or a different holiday that suits you.

Kind regards,

Olly, your editor

I just found out yesterday when phoning to pay my balance, that my holiday had been cancelled. No explanation was given, and i was told a letter was on the way. After phoning again today 11/3/2009 to see if you could e. mail me this letter, because with cancelling at this late stage it has left me with little option, or no option of finding a similar holiday with another tour operator,I find no such letter has been sent to me.If I hadn.t phoned yesterday or read your reply, I would still be unaware that my holiday had been cancelled.I find this a very poor state of affairs, and hope you will deal with this immediately. It does nothing to encourage me to book with your company again, as this was my first holiday with you.

Hello

I completely understand your disappointment and I'm very sorry that your tour had to be cancelled. No one at Just You ever likes having to cancel a tour but very occasionally we have no choice, unfortunately.

I can assure you that you will be given the option of taking the same tour on a different date, choosing a different tour or receiving a full refund. I do hope you will consider one of the first two options as so many of our customers have a wonderful time on our holidays, and your experience is very unusual.

I've spoken to our customer services department and they have assured me a letter is on its way to you. I will email it to you as soon as I am sent a copy.

Kind regards,

Olly, your editor