Jenny 2

I am very sorry to here about this mix up. In the present brochure and on the website it is advertised at £119, however the new Europe and Worldwide brochure has just been printed with new dates and prices and this is just about to be published in the next few weeks. Since publication of the last brochure (which is where it states £119), the correct price for the pre tour get together on all holidays departing from London Gatwick is now £179. If you fly from London Heathrow this will be £109. This is due to changes in deprture airport and hotel prices rising etc. We have to contantly review these options as, like I said before hotel prices rise and transport options differ etc. I am very sorry that you were mislead but I can assure you that when we publish new brochures, all information is updated manually on the website.

I apologise for tany confusion. Please let me know if I can help you with any further information.

Kind regards,

Cheryl, your editor

I have new brochure and it still gives £119 as price,plus i am flying from London Heathrow and am booked over night, i have been charged £165 not £109!!

Kathleen

Pre-tour get togethers departing from London Heathrow are priced FROM £109. I have been advised by the booking department that the price varies depending on the dates. If you have any further questions about this, please contact customer services on 0870 252 8111.

Warm wishes,

Cheryl, your editor