TGRAN
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi,

Over the weekend I received an Optional Highlights letter advising most of the OptionalHighlights are pre-bookable before travel.

I would like to point out that all the "Extras" listed can only be booked once actually in the resort through the Tour Manager. This way you can't pay with a credit or debit card, this would make a considerable indent to spending money. Also, I wouldn't want to miss out on the ones I most want to go on.

I have just spoken to one of your Customer Services team & been advised you are trying to make all Optional Highlights available to book pre- departure.

Is this likely to happen for this trip, as looking at the Athabasca Glacier it looks like that's on the first full day of the holiday. I would prefer to book most of my chosen "Extras" before I fly out.I then know I've not got to fork out from my holiday spending money.

Olly
  • (Member)
(Member)
Hello

Fully pre-bookable excursions are a possibility for the future but for now, you'll already have been given the most up to date advice when you spoke to our customer services team. You could try calling them again closer to departure to see if you can book in advance. At the very least, they will be able to tell you how much the excursion will cost, so you can take enough extra spending money to cover the extra.

Have a great trip!

Kind regards,

Olly, your editor

TGRAN
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Thanks Olly, will do.

Looking forward to this holiday.