am booked on the above holiday, have received my voucher number for booking by national express ticket, travelling from pembrokeshire in south wales. could you tell me if i am best leaving this until i receive my tickets, in case of a change in the flight times, not sure if i leave it to late will fail to get a seat on the coach.

also have received from jy confirmation of payment in full, but i noticed on this invoice that the date arriving back in the UK would be the 25th all other correspondence states the 24th, contacted the customer services but the young man seemed a little confused on this one, perhaps you could clear this up for me, i did send you a message few days ago, but it must have got lost somewhere.

sorry to be a pain.

Joyce.

If I were you I would wait until flight times are confirmed before booking your coach. It's unusual but not unknown for flight times to change and it can be a pain having to change coach bookings.

According to the best information I have, you will be arriving back at Heathrow at 17.45 on 24 September. But I will look into this for you and let you know if I hear anything different.

Kind regards,

Olly, your editor

i contacted you a little while back about passing on a mobile number, the lady it needs to go to is joyce1, the number is *****.

many thanks

jennyh

Editor's note: I've passed that on for you, Jenny. Sorry for the delay - we've had some problems with the website here. I hope it reaches Joyce in time.