Thought I would mention that the number you have for Voyager no longer works and when I tried their website I couldn't get through on the free phone number or the email. Perhaps they are no longer operating?

Si

Thanks for your message. We are aware of this issue and are working to fix it. If you need Voyager's services in the meantime, their correct number is 0800 037 1533.

Many thanks,

Cheryl