Suenorth
(Member)
I must admit i am going on my first JU holiday on the 17th June to Dubrovnik and the one thing that has gone through my head is what if i cant see any one at the Dubronik airport .I am flying from Manchester and i dont know if there will be any more passengers from there or not. How ever i am really looking forward to the trip so i hope you have booked your first JU trip i am sure all will be ok

Sue .

dennyb33
(Member)
'janib' wrote:

Hello Denny,

I trust you write a review on your return, it will make interesting reading as you seem to have had a bad experience.

Jan

Hi yes I have strangely it hasn't yet appeared on the forum?

As to the meeting from JY rep. I was at the airport really early, due to coach timings. I had my JY label on both bags. It was not busy at bag drop, he or she was just not there !!!!

boltonlass
(Member)
'Suenorth' wrote:

I must admit i am going on my first JU holiday on the 17th June to Dubrovnik and the one thing that has gone through my head is what if i cant see any one at the Dubronik airport .I am flying from Manchester and i dont know if there will be any more passengers from there or not. How ever i am really looking forward to the trip so i hope you have booked your first JU trip i am sure all will be ok

Sue .

Hi Sue,

I have just returned from the Deluxe Dubrovnik holiday 13th to 20th May 2018. I met Rose for the first time and as we were both on the Manchester flight. There were 4 sitting at the front of the plane and then I was near the back on my own, but it wasn't a problem as you can't get lost on a plane. 

There was a JY rep at Manchester airport on our arrival. You just go through the jet2 entrance and it has all changed. I think there are some check-in desks for those who haven't checked in online, but you are encouraged to do so in advance at home as there is a charge if you don't. When you enter the jet2 entrance hall, there are DIY machines to weigh your own luggage and produce your own tags. Just follow the instructions. I had to ask for help as I was putting my check in bar code in the wrong way up! It faces upwards. Then just follow everyone else through the airport and ask any airport staff if you don't know something or are unsure. 

I didn't notice anyone else at the gate in Manchester as the flight was full, but we all met up at baggage claim. There I could see a group of 4 ladies, one of whom had a JY luggage label on her rucksack so I headed over to introduce myself and we all wallked through arrivals together to meet Sandra, our rep. 

Remember to use your JY luggage labels so others can spot you if you don't spot them first. There will be others on your flight. 

This was my first solo holiday as well as my first JY holiday and it all went fine despite my initial concerns. My group was fantastic and gelled so well. I have 28 new friends now and we have even talked about going on other holidays together. I know you will have a wonderful holiday. Have fun!

PS My review will be on the Deluxe Dubrovnik forum in the next couple of days with lots of tips for a smooth holiday.

Vickie
(Member)
Hi Denny,

Really sorry, I've not had a post review from you that I can see. Would it be possible to re-post it?

Thanks,

Vickie

dennyb33
(Member)
I have contracted JY direct as I had concerns about the trip, whilst on it and after. I had a reply from your office, which really didn't address the points I put to them I.e no rep.at check in, bad rep in resort. I have travelled all over the world, and honestly believe the reps in reputable company's offer more. I obviously paid a premium to travel with JY and feel it was not worth the extra. Plus the fact we had a lady travelling with dementia alone, that we spent a lot if time getting back to her room, taking her for dinner, making sure she did not get lost it goes on and on. We were also a group of 35 I thought JY were smaller groups.