Hi Mildred,

No new brochures here either I'm afraid - Julia has gone to huge lengths in the past to ensure I get the brochures but there do seem to be some glitches in the system.  Would you mind checking to see if one was sent to me?  As I live in Ireland they can take longer to reach me but I'm very keen to get it before I book my next tour!!  Reading it online just isn't the same...

All the best,

Bob

Good Afternoon,

I apologise that you haven't received your brochure yet and I agree with you. Reading it online just isn't the same.

 A copy has been sent out to you today and should be at your doorstep very very soon.

Kind Regards,

Mildred

Hi Rose,

I requested a brochure be sent out to you last week but I will check to make sure.

I have also un-ticked you from the 'Do Not Mail' box.

Kind Regards,

Mildred.

Thanks Mildred

I don't remember ticking a 'do not mail box', I see some others have made the same comment so I'm not the only one, maybe I'm so used to ticking boxes to stop organisations that I don't want to be contacted by that I did it automatically! I certainly DO want to be contacted by mail by JY ?. I hope my brochure will arrive shortly.

Kind regards

Rose

Hi Rose,

I have un-ticked you from the 'Do Not Mail' category. A copy of the new brochure has also been sent over to you and should arrive at your doorstep soon.

Thank you for your patience.

Kind Regards,

Mildred

Best wishes,

Bob

I'm hoping after "unticking" last week my brochure will arrive tomorrow. I'm keen to book Iran but want to read all the details from a brochure before committing. Not sure why I'm so desperate as I will likely not be going until October as I'm away in May. My passport is due for renewal in 2018 so fits in well.

Seems everyone else is off to Mongolia - I'll let others test the water on that one ?

Angie

Still no sign of my new brochure. Was it sent?

Regards Julie

It usually takes up to 5 days before you receive a brochure but I have sent it out to you. If it hasn't reached you by Monday, please let us know.

Kind Regards,

Mildred.

I'm still waiting for my brochures as well but I haven't given up hope just yet!!

All the best,

Bob

Well it has arrived and after a look through the Regional Flight & Price Guide I was very disappointed to note that there is not one tour from Leeds-Bradfprd airport or East Midlands.  Yes, Manchester is there, but from where I live it is a hell hole to get to.

Sylvia

Sorry you disappointed. -  my problem is no new book despite four phone calls.

I have not received my new brochure either! PLEASE could you ensure that I am sent one.

Regards,

Valerie 23

Good afternoon JU,

I have not received my new brochure either!  PLEASE  could you ensure that I am sent one.

Regards,

Valerie 23

Hi Valerie,

I am investigating where your brochure is, please bare with us!

Kind regards,

Elisa

Just to let you know that we can see the brochure requests on your customer accounts, we are looking into this further as there does seem to be more travellers than usual not receiving their brochure.

Kindest regards

Julia

Well, be grateful that you actually have a book.  After many holidays with JY it seems I am not on mailing list!

Good Afternoon,

It seems that at some point you ticked the 'Do Not Mail' box which is why you haven't received the brochure yet.

Do you want us to un-tick the box so you start receiving the brochures via post?

Kind Regards,

Mildred

Still no sign of my brochure if you please send me another.

Regards Julie

As mentioned on another thread, please note that the recent New tours and best of brochures are not our complete collection and therefore do not list all of the regional flights available. I'd recommend that if there is a tour you are interested in, please visit the website or speak to one of our holiday advisors (or post a message on here) and we'll be able to advise if you can fly from your local airport.

I have spoken to my colleague in our aviation team who understands that for the traveller from Edinburgh, the team were given the opportunity to purchase a through ticket which allowed the luggage to go straight through whereas this wasn't available on the ticket from Glasgow on this occassion.

Kindest regards,

Julia