Like it appears for many other JY regulars I have still not received my copy of the Discover Magazine. I have been waiting patiently in hope but as yet no copy has been delivered.

Having been on 3 JY holidays, with the last only in June of this year I thought I would automatically get a copy but no!!

Is there any chance of sending me a copy? I'm keen to see Bob Gray's contribution having previously spent an enjoyable 3 weeks in his company in South Africa back in 2011.

Awaiting in anticipation.

Mike

Hi Mike, many thanks for you kind comments! Have you any new tours planned? I'm off to do the National Parks tour in Sept and have booked Costa Rica/Nicaragua for next March. Hopefully our paths will cross again one day.

Best wishes,

Bob

Hi Mike and Keith,

A colleague and I have done some investigating and it appears that at some point your customer accounts have been opted out of our mailings which is why you have not received a copy of the latest Discover Magazine (If you booked online for example, and didn't click the box which allows us to "send you more information", you would have been opted out at this point).

We will get a copy out to you as soon as possible - I hope you enjoy reading it.

Kindest regards,

Julia

Hi Julia

Thanks very much for your help.

My copy of Dicover arrived today

Keith

That's great - hope you enjoy it.

Kindest regards

Julia

Hi Angela,

I've passed your details on - you had been opted out. My colleague is getting the latest bits sent out to you today and will make sure you receive the next brochure without needing to request it.

Kindest regards,

Julia

Thanks very much, have started to receive things again now,

Great news - fingers crossed there are no more issues in the future.

Kindest regards,

Julia