Is there a new Travelsphere brochure out?  If there is I haven't received it despite travelling with Travelsphere last year and receiving it in other years.

Regards

Sorry to hear that! We've sent you another brochure out today, but you are on our list to get them 🙂

Thanks,

Vickie

In my experience the Trav brochure always appears several weeks before the JY one.  I've been fairly quick to make some constructive criticisms of JY/Trav over the last while, but I will say one big thing in their favour.  Living in the outpost of civilisation that is Ireland (apparently), JY and Trav send me brochures without any difficulty, whereas another big travel company, named after a famous author, won't send me brochures unless I go on bended knee!!  God only knows what chaos and difficulty we will face after the disaster that is Brexit...

Cheers,

Bob

I still haven't received this.

Regards

Oh no, sorry to hear that. Would you mind dropping me a quick email at community@justyou.co.uk - I'll double check your address is matching that on our system and make sure we get another out to you ASAP.

Many thanks,

Vickie

Have e-mailed you as requested.

Regards

Thank you, I've requested that we check your address is correct on the system and another brochure is sent out to you ASAP.

Many thanks,

Vickie