Could you tell me why, with 15 weeks to go until departure in November would it take up to a week

and a possible surcharge to arrange a holiday to St Lucia? It says in the brochure ( 2 places left)

so why the delay?

Dave.

Is this something you've spoken to our customer services team about? If you could let me know I'll look into this further for you.

Thanks,

Vickie

to arrange with a possible surcharge, I paid £100 deposit and now waiting for confirmation by phone.

I was not asked to give any details or given a booking reference.

Dave.

Thank you for the details. I've passed these to our sales team to find out and I'll get back to you ASAP.

Thanks,

Vickie

I've checked with our sales team. Because this is a really popular trip, the seats have sold out quite far in advance of the date.

We can request additional seats, however because the airline has increased its prices, there is a small surcharge.

Apologies that you wern't given a booking reference, I can email this to you direct if you would like?

Thanks,

Vickie

Thank you, you can email the booking ref and wait for confirmation and complete the booking.

Dave

I've emailed your booking reference to you this morning, the email will come from justyoucommunity.

Thanks,

Vickie