jonah
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi

Having just returned from a TS holiday and received my discount voucher for another holiday, can I only use this voucher for TS or can it be used for JY as they are sister companies?

Matt
  • (Member)
(Member)
Hi Jonah

Thanks for your message, the voucher can only be used for future Travelsphere tour.

I hope you had a great holiday.

Kind regards

Matt

jonah
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Thanks Matt altho the response is disappointing.

Regards

dennyb33
(Member)
Hi I returned in May from Croatia. Sadly no discount voucher for me?
Matt
  • (Member)
(Member)
Hi dennyb33

I am investigating why you did not get a discount voucher, did you book the holiday through a travel agent? If you did then we are unable to send you the voucher and feedback form due to not having permission to contact you. If you can send me via email (community@justyou.co.uk) your booking reference, tour name and date we can sort this out for you.

Kind regards

Matt

Matt
  • (Member)
(Member)
'jonah' wrote:

Thanks Matt altho the response is disappointing.

Regards

Hi Jonah

A correction to my previous post, you can use your Travelsphere discount voucher for a Just You holiday and this also works vice versa. 

Kind regards

Matt

jonah
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Whoo hoo, Thanks Matt - that is great news.  😃
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