PaulineD
  • (Member) (Topic Starter)
(Member) (Topic Starter)
I'm wondering if someone can help me with a query please.  I am going on the above holiday and have treated myself to an upgrade.  When I got my preliminary paperwork it said that I would be flying Business Class out to New Zealand and retuning Premium Economy.  I have now received my final documentation (as an email and not hard copy as requested, but that is another story and hopefully now sorted!!) and I find that I am flying back on the first leg out of New Zealand to Singapore on Economy and the 2nd leg from Singapore to England on Premium Economy. Please can someone explain why this is. I did ring the office but I didn't find the answer I received very helpful.

Many Thanks in anticipation for a reply.

PaulineD

Moderator2
(Member)
Good Afternoon Pauline,

A member of the Just You team will contact you directly very soon.

Kind Regards,

Mildred

PaulineD
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Moderator2' wrote:

Good Afternoon Pauline,

A member of the Just You team will contact you directly very soon.

Kind Regards,

Mildred

Thank you Mildred.  I look forward to hearing from them.

Regards

Pauline

janib
  • (Member)
(Member)
Hello Pauline,

Looking ahead, how much was the upgrade please. Have never done an upgrade before and I think it is about time that I spoilt myself 🙂 

Jan

PaulineD
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'janib' wrote:

Hello Pauline,

Looking ahead, how much was the upgrade please. Have never done an upgrade before and I think it is about time that I spoilt myself 🙂 

Jan

Hi Jan,

The price of the upgrade was £3299. I'm beginning to wonder if it was worth it as you can see from my previous post and I am still waiting for someone to get back to me as I still remain puzzled!PaulineD

janib
  • (Member)
(Member)
Wow Pauline, that is an awful lot of money 😠
nixon
  • (Member)
(Member)
A few years ago when I went on the HKG-NZ tour I to inquired about a flight upgrade, as I had a few years before done the long journey to Australia. When I got the quote back there was no way I was prepared to pay that much on top. As I wanted to do every thing else on offer while away. Infact I only managed one helicopter flight to Franz Joseph, as all other optional flights wouldn't work with the weather.

Having flown economy class both for Australia and then NZ it wasn't THAT bad, I would rather spend my money on doing stuff while away and treating myself.

Have a great tour ....

Cindy

PaulineD
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'janib' wrote:

Wow Pauline, that is an awful lot of money :@

Yes it is Jan.

I am just newly retired and I thought I would celebrate by treating myself to an upgrade but I don't think I will be doing it again!!

PaulineD

PaulineD
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'PaulineD' wrote:

'Moderator2' wrote:

Good Afternoon Pauline,

A member of the Just You team will contact you directly very soon.

Kind Regards,

Mildred

Thank you Mildred.  I look forward to hearing from them.

Regards

Pauline

Hi Mildred,

I am still waiting for a reply to my post.

PaulineD

PaulineD
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'PaulineD' wrote:

'PaulineD' wrote:

'Moderator2' wrote:

Good Afternoon Pauline,

A member of the Just You team will contact you directly very soon.

Kind Regards,

Mildred

Thank you Mildred.  I look forward to hearing from them.

Regards

Pauline

Hi Mildred,

I am still waiting for a reply to my post.

PaulineD

Hi Mildred,

I had a phone call from a very nice young lady this morning who explained everything to me.

Thank you.

PaulineD

PaulineD
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Rose1999' wrote:

Hi Jan

For that money I'd expect to fly business class for the whole of both journeys. I'm sure there must be a mistake somewhere and I hope JY have got back to you and sorted it out.

I'm thinking of an upgrade for my flight to Cambodia (waiting on JY to get back to me with costs) but I certainly wouldn't want to pay that much for anything less than Business class on all legs.

I wish you a wonderful trip.

Rose

Hi Rose,

Apparently Singapore airlines only fly back Economy on the first leg of the return journey and Premium Economy on the last leg!!

PaulineD

SarahS
(Member)
Hi Pauline, if it's any consolation, I flew premium economy with Singapore Airlines last year and was very comfortable. I eve managed to sleep most of the way from Singapore to Heathrow. Flying from Cambodia, the fort leg of the journey only offered economy class, but it was fine for a short flight.
PaulineD
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'SarahS' wrote:

Hi Pauline, if it's  any consolation,  I flew premium economy with Singapore  Airlines  last year  and was very comfortable. I eve  managed to sleep most of the way from Singapore to Heathrow. Flying from Cambodia, the fort leg of the journey only offered economy class, but it was fine for a short flight.

Hi Jan, Thank you for your post. I think the paperwork needs amending as it does state that the whole of the return journey is Premium Economy. It is good to know that the flight is comfortable and I have been assured that I have an aisle seat for the Economy Leg. Getting very excited now!!

PaulineD

janib
  • (Member)
(Member)
Hope you have a wonderful time tomorrow (20th) Do let us know how it went as it is just 9 months till I go on this trip 🙂 

Jan