leahk
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Was about to book the Canada and Rocky Mountaineer for September 6th 2016 but when I get to the payment page the only option is to pay the full amount.

Why is this? I only expect to pay a deposit this far in advance.

Moderator
(Member)
Hi leahk,

I have done a replica test of the process of booking this holiday, and I can't see any problem. There is a little circle next to each option, and underneath the 'pay infull' option, you should see 'pay deposit' with this circle next to it. If you click on this circle it will select the ‘pay deposit’ option.

If you are still having problems, you could always speak to one of our friendly advisors on 0844 273 8256.

I hope this helps.

Kindest Regards,

Monty

leahk
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Yes, the option is there today, but there definitely was no option yesterday - I have a screen print to prove it.
Moderator
(Member)
Hi leahk,

I am so sorry about that!! Have you managed to book this trip yet? The Rocky Mountaineer journey looks absolutely amazing - jealous does not cover it.

Kindest Regards,

Monty

leahk
  • (Member) (Topic Starter)
(Member) (Topic Starter)