Hi,
I've just booked this trip with the add on for 26th november, Is the long stopover at KL on the outward journey or just the return one?
Another query, too late for this trip but for future reference. I booked this on JY's website and wanted to pay the deposit by credit card and the final balance with debit card. I know there's a 2% surcharge for credit cards, but when it came up with the final balance another £77 approx was added on so I didn't risk paying with the credit card and used the debit card. Does this mean that if you pay the deposit with a credit card, the surcharge applies to the final balance as well even if final payment is by debit card?
Regards
Lynda
Hi Lynda, on the dates that you are travelling, it is only on the inbound journey where there is a long time in KL.
In terms of booking charges. The 2% credit card charge is applied to the transaction that you are making at that time. If you are only paying the deposit, the 2% will be added to the value of the deposit. When you receive your final invoice, it will show that you have paid the deposit plus charges and the remainder left to pay without charges. Obviously, if you were to then pay the balance by credit card, an additional 2% would be added to the final balance at the point of transaction. Therefore if you were to pay with the debit card you wouldn't be charged the additional 2% on the outstanding balance.
Currently our website does not provide the balance value without the charge if a credit card is selected to pay the deposit.
I hope all of that makes sense.
Kindest regards,
Julia