Hi, haven’t been on this actual holiday but stayed at the Britannia on a JY New Year holiday a couple of years ago and can’t remember anything awful. The dining room was very large and although we were in a separate room we had to walk the length of the main area to fetch food.  Coffee and tea were available from a machine on a lower floor but that wasn’t difficult.  Como is beautiful and I enjoyed the New Year festivities.  Would go back to the hotel so it couldn’t have been so bad. There was a Shop next door that sold everything and the used to bring a selection into the hotel of an evening which was interesting.  Go and enjoy.