First of all sorry for the delay in coming back to you on this!

I’m pleased to hear that you did enjoy your holiday once you had arrived although sorry to hear about the disappointment with regard to your travel arrangements.

The change to transport arrangements was made based on the feedback from travellers on earlier departures who had been unhappy with the connection time at Brussels for the second train. The website had the information as published in the second edition brochure and the arrangements were made after this. We will look into why the update had not been made on the site.

I understand the travellers who received a refund were those who paid the original brochure price of £699 instead of the reduced price that was in place after the change was made.

Thank you for sharing your experience with us – your feedback and the responses you submit on the form will be reviewed by the wider Just You team.

Kindest regards,

Julia

Well it was definitely not downhill all the way!

Although I thoroughly enjoyed the holiday once we arrived I was disappointed to find that the travel arrangements were not as advertised on the website. Instead on a high speed train from Brussels to Cologne it has now reverted back to a long coach trip from Brussels with no comfort stop for what turned out to be a drive of nearly 4 hours (both ways) !!

I was not told of this change when I booked the holiday and understand that some people received a refund on some of the holiday cost because of the change!

I will be sending in my review form, meanwhile would you like to comment on the reason for the change and the website error?

Kind regards BB

Hi BB,

It's getting close - you'll have to start about thinking about packing soon!

So there are currently 20 confirmed travellers and 2 provisionally booked. The 20 confirmed travellers are made up of 7 men and 13 women with ages from late-forties through to late-seventies.

Carole Mutch is provisionally listed as the Tour Manager for this group but it has not yet been confirmed whether or not she'll be joining you from the UK or meeting you on arrival.

Have a great trip,

Julia

Thanks Julia, packing is easy for a train tour, no weight limit!! Just got to break in the walking shoes and get some hill walking practice in, although I hope it's downhill all the way!

BB

It's getting close - you'll have to start about thinking about packing soon!

So there are currently 20 confirmed travellers and 2 provisionally booked. The 20 confirmed travellers are made up of 7 men and 13 women with ages from late-forties through to late-seventies.

Carole Mutch is provisionally listed as the Tour Manager for this group but it has not yet been confirmed whether or not she'll be joining you from the UK or meeting you on arrival.

Have a great trip,

Julia

With less than 4 weeks to go how many are booked to go on this trip please, age range and gender mix? Will the tour manager be on the train or meeting us out there?

Many thanks

BB