I hope you don't mind me making a comment regarding your Danube cruise.

First of all I am sorry that all isn't going as planned.

Regarding the Danube my cousins booked to go on a Danube cruise about three years ago with a different company. They ended up with the same situation as you because the water level had fluctuated but unfortunately they were not informed until they were enroute, so couldn't do much about it.

River levels do change, sometimes at the most inconvenient time.

Kind Regards

Di

Johnsons are a coach company based very close to my home. Quite a few friends and neighbours travel with them  and I have only ever heard good reports about their holidays.

As you know I am loyal JY fan but I have found the previous posts about JY and Johnsons quite disconcerting. If I am on  JY holiday I am on  a JY holiday  and wouldn't want anything to do with Johnsons. I wonder should I start checking the Johnsons singles holidays as they are very local. It's OK Elaine there is no need to reply to my thoughts.

I am glad that you enjoyed your holiday and hope that your mobility is increasing.

Best wishes

Di

Hi both,

Thank you for this further information. I’m going to go back to our sales team to investigate this further so I can answer your questions fully.

Many thanks,

Vickie

Hi Vickie.

I pointed this out in an earlier post, but you may have missed it in all the posts you do have.

Johnsons appear to be offering 2 holidays (Dubrovnik, and Madeira) next year, stating that there is a Just You rep as a host (unless I am reading it incorrectly).  The Dubrovnik trip certainly is one of the dates offered in the JY brochure.  

Link enclosed, if that helps. 

http://www.johnsonscoaches.co.uk/holidays/single-traveller-holidays/ 

Let me look into this for you and I’ll get back to you ASAP.

Thanks,

Vickie

Thank you for this further information. I’m going to go back to our sales team to investigate this further so I can answer your questions fully.

Many thanks,

Vickie

My phone rings and it’s JUST YOU telling me there a prob with the Danube’s depth⚓️ and that 

we’ll probably be coached (!?!) from Waterloo via train, OMG? ! All the way to our first destination.  

THEN get up extra to get another train to Budapest.  

THIS IS NOT A CRUISE holiday???!

Apparently some of the group are happy to be discounted £200 and still do the “ Cruise “???.  But it’s not what I’ve been looking forward to and will want my money back?.  Thoughts please?

Hildy ❤️

Hi all,

I’ve spoken to our sales team and can confirm that this holiday has been taken from Just You by Johnsons Coaches to sell as their own exclusive private solo tour. This is standard practice, and as with any private tour, we can change aspects of the holiday to suit that company – it should not be mistaken as a Just You brochure tour.

How Johnsons market the holiday in their brochure is completely up to them, so we would advise that if you would like the Just You holiday experience, please book with us.

We can confirm that we do not accept bookings in double rooms for a married couple – the reservation was made by Johnsons and as such we would recommend you direct your query to them.

We have not offered any refunds, and we would not do so as this is not a Just You holiday.

I hope that answers your queries.

Many thanks,

Vi

Hi Vickie

Thank you for your response, however, I can confirm that Johnson's marketed this holiday in there brochure with a Just You Logo along side which Just You must have agreed to.  Also Just You in the brochure before the new pink one it had 3rd Oct date showing and saying only 2 places left which must mean the same holiday as mine.  This date did not appear in the brochure last year.  So I am a little confused on your comment.

I have sent the same review to Johnsons but no response because the don't loose out.  Oh one other point I had to contact Just You for my  Atol Certificate  as it was not it in my Just You Holiday Pack, so Just You must have known what Johnson s had marketed and the people who were on the holiday.

At the end of the day I would like to think Just You takes on any feedback seriously, personally I don't think you do.  There a lot of things Just You are changing which people have commented onon.  The price increase, the reduction meals,  reduction in European holidays etc Come on Just You if you want to keep you clientele you have you need to listen to them.  You cannot reduce the meals included and increase the price of the holiday that seems a little unfair to me.c

Sue

Hi all,

I’ve spoken to our sales team and can confirm that this holiday has been taken from Just You by Johnsons Coaches to sell as their own exclusive private solo tour. This is standard practice, and as with any private tour, we can change aspects of the holiday to suit that company – it should not be mistaken as a Just You brochure tour.

How Johnsons market the holiday in their brochure is completely up to them, so we would advise that if you would like the Just You holiday experience, please book with us.

We can confirm that we do not accept bookings in double rooms for a married couple – the reservation was made by Johnsons and as such we would recommend you direct your query to them.

We have not offered any refunds, and we would not do so as this is not a Just You holiday.

I hope that answers your queries.

Many thanks,

Vickie

Hello Vickie. I am a new traveller with Just You and find your reply regarding the Istrian holiday somewhat confusing. If, as you say, this was not a Just You holiday, why was the paperwork I received from Just You, why did we have a Just You rep at the airport and in resort and all reservations eg at the table, at chocolate factory etc all stated it was a Just You group. Johnsons sold it as a Just you holiday and there is certainly misrepresentation somewhere along the line. I am not sure I would book another holiday with you, this feels very much like passing the buck.

The group was 35 (I thought it was meant to be small groups). Our Local tour guide was dreadful, the only time he seemed to be happy was on the way back to the airport. We had a lady who sadly had dementia on our trip, we all felt responsible for her as our tour guide didn't seem to have a clue what to do.

I contacted JY on my return and was not given any answers, just that they would forward the matter on. No results yet, this prevents me from booking another tour with JY, they are expensive, I feel I would have been better to go with a regular company, I would have, had better support, all around.

It looks as though this will be happening with  one departure to Dubrovnik next year.  I found their Singles Holiday site.