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'PaulaH' wrote:

Hi Sylvia.

This is my second trip with JY so the excitement is still mixed with a fair bit of nervousness but I'm sure that'll change the closer we get.  Can't believe I'm actually going to Borneo !!

Look forward to meeting you.

Paula

Hi

This will be my fourth trip with JY and my sixth as a solo traveller.  I still get the mixture of nerves and excitement right up till the check in and then everything just falls into place.

Looking forward to meeting you in September

Sylvia

Hi Sylvia.

This is my second trip with JY so the excitement is still mixed with a fair bit of nervousness but I'm sure that'll change the closer we get. Can't believe I'm actually going to Borneo !!

Look forward to meeting you.

Paula

Hello Paula

I am also booked on the Borneo trip in September with the Singapore add on and really looking forward to it.

Sylvia

Hi

Like Dave, I did not have a problem with Furama City. It was a little bit shabby but the bedrooms were clean and the food was good. Obviously I had a quieter room. Hopefully the new hotel near Orchard Road will not be noisy.

Regards

Jaya

Hi

I am so glad you have changed from the Furama City Center Hotel in Singapore, i am one of those who complained, i stayed in this hotel on two occassions in the mid nineties and i must say it is just as shabby now as it was then, needless to say my main complaint being that i was kept awake till 4am on each of the three nights we were there due to a nearby nightclub, I am so unlucky as i have a noisy music neighbour living on the end of our block of flats and it was just like he was there with me, Boom Boom Boom all night, i left a note of complaint on departure last June and emailed the hotel on my return and they didn't even have the decency to reply, i am so glad JY listened and have changed the hotel, it got what it deserved

enjoy Singapore and of course Borneo

Dave

Thanks for the response. I see that the website has also changed now.

Initially looking at Map it seemed the new hotel was a lot further out and I was also abit concerned that the group would be split between the two hotels.

It sounds like there is a valid reason for the change - so I'll go with the people that know best. :-)

Its all booked now, so I'll be there whatever - Time to start preparing.

Good Morning Paula,

I am so sorry for all the confusion.

Sadly the Furama didn’t not get good reports from our customers and therefore a decision was made to change it.

The new hotel is located close to Orchard Road and the metro, with Singapore, it’s a city that has many different areas, but easily accessible with public transport.

Please contact our customer center if you are unhappy with this.

Kindest Regards,

Mildred

So after lots of debating, various levels of research and lots of positive reviews on the forum I decided to find the money somehow and book the Singapore Add on....................

However I am now slightly confused - using the information online and in the brochure I spent time reviewing the Hotel we would be staying at locations and reviews etc - Brochure states Furama City Centre....(partly to justify the cost).

I have received my updated invoice and it states the Hotel will be the Jen Tanglin - Looking at the location it seems to be much further away from the main points of interest etc.......

The info in the Brochure was a big part of me making the decision and paying an extra £900 (that I probably can't really afford)

Why is the Brochure and the confirmation Invoice different??? Has there had to be a change in Hotel for some reason?

Hi Paula

For Singapore add-on we had a full day tour included. The hotel is on a bed and breakfast basis. If I were you I would definitely stretch my funds to do the add on as you may not get a chance later to visit Singapore. There is plenty to do and see. I think when I did the Borneo trip last May about 14 of us did the add on.

Kind regards

Jaya

Good Morning Paula,

Apologies for the delayed response.

If you look at page 18 of your Just You brochure, everything is stated there.

Please let me know if you have any further questions.

Kind Regards,

Mildred