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Not a problem Roger, I'm here to help!

Kindest regards,

Julia

Thank you for your very quick response. Excellent service as usual.

Regards,

Roger.

Hi Roger,

If you are on a flight holiday you should still get a copy of our ATOL certificate. We tend to issue these with your confirmation invoice.

I've got my hands on a copy of this for you and will email it across to you now.

Kindest regards,

Julia

Hi Julia,

In the Your Guide to Flying booklet it states that we should get an ATOL certificate. For my last holiday and my upcoming one I have not had a certificate, although I seem to recall I got one for the trip to Vietnam. Are they necessary and are you still issuing them? My booking ref is A******.

Regards,

Roger.