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Hi CathH,

I forwarded your message on to my colleague in our Customer Care Team. I understand that he picked up the phone and contacted you directly to explain why the boat trip had been moved.

If I can be of any further assistance, please do not hesitate to get in touch.

Kindest regards,

Julia

Dear Editor

I wonder if you could help as I have phoned Just You on Saturday with a query that I have and I am still awaiting a reply.

I booked the holiday and the brochure stated that there was a boat trip around the Island on day two,one of the reasons I booked this holiday as it is my birthday and I love boat trips, but when the itinerary arrived it now states that this is for day four.

I am rather disappointed that this has been changed with no explanation but the reason I contacted Just You was to find out which is the correct day of this trip, the brochure day or the day on the itinerary

Would you please advise

Thanks

CathH