Post a reply
Message:
Security Image:
Last 10 Posts (In reverse order)
Thanks Sheila - that's handy to know!

And David, well done for getting Lloyds to co-operate - it pays to be persistent!

I'm afraid I'm not able to give you a quote for your upgrade but if you can give our holiday advisors a call on 0800 567 7393 they'll be very happy to help.

Kind regards,

Olly, your editor

Hi Olly, the Post Office will change Chinese Yuan of any denomination. They even changed my 1 Yuan notes!
Finally I went into my local branch and, as a customer of nearly 50 years, 'persuaded' them!

Having had a wonderful holiday in China, I am looking at next year already and I will probably book the Canadian Rocky Mountaineer on September 1st. Can you please find out how much for flight upgrade.

Hi David

Sorry to hear about your unused currency. It seems cheeky for Lloyds to refuse to take notes they gave you in the first place.

I'm afraid I don't know about the other banks' policy on this. Have you tried shopping around a few others? China is becoming quite a popular destination these days, so there should be a reasonable trade in Yuan now.

Kind regards,

Olly, your editor

Following your advice I took the maximum amount of Chinese currency with me in 100 Yuan notes. As everything was included, I returned with unused Yuan which Lloyds has refused to refund "we will only accept 1000 Yuan notes", even though they only supplied the 100s in the first place! Do you know anywhere that will accept smaller denominations?
Hi David,

Most Bureau de Change's should be able to order Chinese currency if they don't have any in stock. The Post Office offers an online order service where you can order currency to a prefered branch and collect it when it arrives.

Kind regards,

Andy, your editor

Lloyds centre said cannot supply, but local branch can obtain! Sorry to have bothered you again.
Earlier you said to take a quantity of Chinese currency with me, but I have been unable to find any. Can you help?
Hi Anne,

I’m pleased to hear you’ve received your final documents. The countdown really has begun now!

Yes the airline booking reference is sufficient to check in, and I can confirm that there has been a typing error on your paperwork. The flight is indeed on the 8th. I have contacted customer relations and all passengers will receive amended paperwork to this effect. Thank you both (yourself and Dot25) for pointing that out to us.

Kind regards,

Andy, your editor

Hi Olly,

I have received my final documents, hurrah!!!

The 'Final Holiday Information' says I should have flight coupons for the flights but I don't have any. Is the Airline Bookinf Ref enough to be able to check in?

Hi Dot, if you are having a senior moment then so am I. I decided to assume that there was a typing error in the info. The flight to Xian is on the 8th. Olly can you confirm that this is just a typo on the Hotel Accommodation page?

Thanks, Anne