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Brochure for 2021
Post: #1
Could you post me the brochure for 2020 festive breaks and 2021, I’m interested n the rocky mountaineer trip please. Julie L
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Post: #2
Hi Julie,

We'll get a brochure in the post to you asap. The festive collection hasn't launched just yet, but have requested that a copy is sent to you as soon as it is released.

Kindest regards,

Julia
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Post: #3
Hi
Is there any chance of getting a JY Worldwide Brochure and a Travelsphere Worldwide brochure by post.
I'm in Ireland, and based on the websites, I can view online or download, but can't get one by post. I have downloaded them, but they are too large to print. I want to compare some holidays to see if worth paying single supplement on TS (same destination offered by both JY and TS), and it would be easier with a printed copy. While I can print specific pages, I keep on finding more that I want to compare, so it would be a lot easier to have the brochures.
Thanks, Una
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Post: #4
Hi Una,

Generally we don't post overseas or to Ireland, but I have spoken to our team and they'll pop a copy of each in the post to you.

Kindest regards,

Julia
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Post: #5
(15/01/2020, 10:29 AM)Julia Wrote: Hi Una,

Generally we don't post overseas or to Ireland, but I have spoken to our team and they'll pop a copy of each in the post to you.

Kindest regards,

Julia

Thank you - much appreciated
Rgds
Una
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Post: #6
Hi Julia,

As I'm sure you remember, for a number of years there were problems with the company sending me brochures in Ireland and, after much perseverance, you managed to sort it out for me and since then they have been arriving regularly - until now!  I haven't received either the TS or JY brochures and am now wondering have I been removed from the mailing list, have they been sent by 2nd class and have got lost/delayed or are they still on their way?  Perhaps you could investigate for me when you have a minute?

Best wishes,

Bob
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Post: #7
Hi Bob,

I do remember that we''ve had issues getting these to you. My colleague has confirmed these were sent to you the first week in January, but as you have not yet received them, they will get another copy in the post.

Kindest regards

Julia
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Post: #8
Hi Julia,

STOP PRESS!!  Both brochures have just arrived in today's post.  That they took nearly three weeks to arrive, even having been sent first class, does not say much about the postal service!

Many thanks,

Bob
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Post: #9
(17/01/2020, 07:08 PM)BGray Wrote: Hi Julia,

As I'm sure you remember, for a number of years there were problems with the company sending me brochures in Ireland and, after much perseverance, you managed to sort it out for me and since then they have been arriving regularly - until now!  I haven't received either the TS or JY brochures and am now wondering have I been removed from the mailing list, have they been sent by 2nd class and have got lost/delayed or are they still on their way?  Perhaps you could investigate for me when you have a minute?

Best wishes,

Bob

Hi
I still haven't received the brochures that were sent out specially last week after my request - but Bob's message about receiving them regularly doesn't fit with the website (and Julia's reply to my query), that brochures aren't sent to Ireland ! Can I be put on the mailing list too ?


Una
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Post: #10
Hi Una,

As per the website, we don't usually mail brochures to Ireland. A few years ago, a member of the team managed to find a way to get Bob his brochures where he isn't part of the mailing list, but still sent our brochures.

They are currently out of the office for a couple of weeks, but as soon as they return I will see if they can rework what they did, to do the same for you too.

Kindest regards,

Julia
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