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Thomas Cook - Cessation of Trading
Post: #1
Thomas Cook earlier today sadly ceased trading. Our thoughts are with all those that have been affected by this situation.
 
We are aware that several customers have made, partial or fully confirmed, bookings for their future Just You holiday through Thomas Cook retail travel agents or consortia partners.
 
If this applies to you then please contact us on the following telephone number, dedicated to assisting you should you require.  Please call:  01858 415503

For customers who have booked through any other channel you do not need to contact us.
 
Travelling September / October 2019
Our priority is to assist any customers with immediate travel plans, including those currently overseas on holiday who may have Thomas Cook airlines bookings.  We would therefore ask for your patience as we work through this situation.
 
If you have a future booking beyond September or October 2019 please e-mail us at TC2020bookings@justyou.co.uk
 
Future Bookings
If you could please provide the following information, it will be helpful to us in assisting you as quickly as possible.
  • Your Booking Reference / Date
  • The Thomas Cook branch / store you booked through
  • Details of the payments made to Thomas Cook, including dates & amounts
 
ATOL / ABTA Protection
Please refer to the following websites for full details of the protection afforded to you under ATOL / ABTA Licences: www.atol.org.uk and www.abta.com.
 
As this is an evolving situation as soon as we have more information during the course of today we will share updates.
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