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Christmas in the Italian Riviera
Post: #11
Hi Vickie, do you know the name of the rep yet? Sur
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Post: #12
Hi Sue,

Yep, your Tour Manager will be Silvia Barsanti Smile

Many thanks,
Vickie
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Post: #13
(20/11/2019, 09:58 AM)Vickie Wrote: Hi Sue,

Yep, your Tour Manager will be Silvia Barsanti Smile

Many thanks,
Vickie

Vickie, many thanks, btw when does the final documents arrive?
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Post: #14
Hi Sue,

They'll be with you 2 weeks before your departure date.

Many thanks,
Vickie
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Post: #15
(20/11/2019, 11:25 AM)Vickie Wrote: Hi Sue,

They'll be with you 2 weeks before your departure date.

Many thanks,
Vickie

Vickie, thanks for info. One more thing, what is hold and cabin luggage allowance for this flight from Heathrow? As well as a small holder for cabin are you also allowed a small handbag too?
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Post: #16
Hi Sue,

The hold allowance is currently 1 piece at 23kg.

As well as the standard carry-on bag you can also take a small personal item but it must meet the below dimensions:

• Personal item: 40 x 30 x 15cm (16 x 12 x 6in), up to 23kg (51lb)
• Standard carry-on: 56 x 45 x 25cm (22 x 18 x 10in), up to 23kg (51lb)

Many thanks,
Vickie
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Post: #17
(21/11/2019, 10:39 AM)Vickie Wrote: Hi Sue,

The hold allowance is currently 1 piece at 23kg.

As well as the standard carry-on bag you can also take a small personal item but it must meet the below dimensions:

• Personal item: 40 x 30 x 15cm (16 x 12 x 6in), up to 23kg (51lb)
• Standard carry-on: 56 x 45 x 25cm (22 x 18 x 10in), up to 23kg (51lb)

Many thanks,
Vickie

Vickie, when you say standard carry on bag, is this a bag you take with you by your seat or hold bag, as a carry on bag surely can’t weigh 23kg? I think you are getting muddled up with a bag that goes in hold. Had luggage usually weights much less. Please clarify the bags and weight you are allowed to take with you to your seat.  Many thanks Sue
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Post: #18
Hi Sue,

Apologies, by carry-on I mean your hold bag - that can be up to 23kg.

Your hand luggage is as above:

• Personal item: 40 x 30 x 15cm (16 x 12 x 6in), up to 23kg (51lb)
• Standard carry-on: 56 x 45 x 25cm (22 x 18 x 10in), up to 23kg (51lb)

Thanks,
Vickie
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Post: #19
(22/11/2019, 10:24 AM)Vickie Wrote: Hi Sue,

Apologies, by carry-on I mean your hold bag - that can be up to 23kg.

Your hand luggage is as above:

• Personal item: 40 x 30 x 15cm (16 x 12 x 6in), up to 23kg (51lb)
• Standard carry-on: 56 x 45 x 25cm (22 x 18 x 10in), up to 23kg (51lb)

Thanks,
Vickie
Vickie, thanks for clarifying, so basically you are only allowed one hand luggage and not an additional handbag too. Thanks Sue
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