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Website anomaly
Post: #1
Hi Monty,

This has been pointed out by a number of people already, but I'm just wondering if the powers that be at JY plan to do anything about it:  as you know, the website helpfully shows the availability for tours and the number of spaces available when less than 15 but this does not include places on any add-on that may accompany that tour.  Therefore, if all the spaces on a main tour are sold out, this is indicated; however there may well still be places available on the add-on.  The website doesn't show this (and in fact gives very scant information about add-ons at all).  This could cost JY bookings as people looking at the website would most probably just discount that particular tour as they think it is sold out, when there could indeed be places on the add-on.  Does JY have any plans to rectify this blip - and also to give more information about any add-ons?  I've been saying it since I did the Zambia add-on to the South Africa tour that JY doesn't push their add-ons hard enough as they are sometimes even better than the main tour!!

Cheers,

Bob
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Post: #2
Hi Bob,

That is a great question and you made a very interesting point there. This is something that is already on our web team's to-do list and we are aiming to put add-on information in more detail in the very near future.

Remember - we are always here on the community to answer questions regarding availability!

Kindest regards,
Monty
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Post: #3
Hi Monty,

Many thanks for your reply and I look forward to seeing these changes in due course.

Best wishes,

Bob
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