Post: #1
29/09/2014, 07:00 PM
Posts: 79
Threads: 41
Joined: Jul 2011
I have just returned from a fabulous trip to China and Yangtze River cruise from Manchester. Everything was brilliant and our tour guide Susan Hussain and all the local guides were great.
Just one thing the new JY luggage labels and clip boards are difficult to see in crowds as they are grey with JY in green. Non of us could spot them at airports. We noticed some of the guides in China had green clip boards with JY on which were much clearer It was always easy with the turquoise labels before. Could you speak to the design team as maybe they could be changed. I know a lot of money goes into this but unfortunately it just doesn't work in practice.
I am busy now looking for my next holiday in the new brochure. Tricia
Post: #2
01/10/2014, 12:48 PM
Posts: 246
Threads: 4
Joined: Feb 2010
(29/09/2014, 07:00 PM)Worldtraveller Wrote: I have just returned from a fabulous trip to China and Yangtze River cruise from Manchester. Everything was brilliant and our tour guide Susan Hussain and all the local guides were great.
Just one thing the new JY luggage labels and clip boards are difficult to see in crowds as they are grey with JY in green. Non of us could spot them at airports. We noticed some of the guides in China had green clip boards with JY on which were much clearer It was always easy with the turquoise labels before. Could you speak to the design team as maybe they could be changed. I know a lot of money goes into this but unfortunately it just doesn't work in practice.
I am busy now looking for my next holiday in the new brochure. Tricia
Glad you enjoyed the tour, Tricia - and thank you for the feedback regarding the luggage labels and clipboards, I have passed your comments on to my colleagues in the Marketing Team.
Thanks,
Tim
Post: #3
01/10/2014, 01:22 PM
Posts: 604
Threads: 95
Joined: Sep 2012
(29/09/2014, 07:00 PM)Worldtraveller Wrote: I have just returned from a fabulous trip to China and Yangtze River cruise from Manchester. Everything was brilliant and our tour guide Susan Hussain and all the local guides were great.
Just one thing the new JY luggage labels and clip boards are difficult to see in crowds as they are grey with JY in green. Non of us could spot them at airports. We noticed some of the guides in China had green clip boards with JY on which were much clearer It was always easy with the turquoise labels before. Could you speak to the design team as maybe they could be changed. I know a lot of money goes into this but unfortunately it just doesn't work in practice.
I am busy now looking for my next holiday in the new brochure. Tricia
Hi Tricia,
You are right - the others were much easier to spot - OK for those with excellent eyesight, but if it is going a bit they are hard to see.
Sylvia
Post: #4
01/10/2014, 05:26 PM
Posts: 1,920
Threads: 186
Joined: Sep 2012
I am inclined to agree to be honest
Post: #5
01/10/2014, 07:27 PM
Posts: 3,938
Threads: 133
Joined: Jun 2006
ME To they dont stand out at all....
Cindy
Post: #6
02/10/2014, 11:25 AM
Posts: 60
Threads: 20
Joined: Aug 2013
(01/10/2014, 07:27 PM)nixon Wrote: ME To they dont stand out at all....
Cindy
Perhaps all tour managers should be supplied with a bright green jacket to wear so that they can stand out in a crowd!
BB
Post: #7
02/10/2014, 02:39 PM
Posts: 3,733
Threads: 225
Joined: Sep 2010
Hi folks,
On the China tour our TM had the new logo on a piece of card which was laminated and it stood out quite well - as did some of the local guides. Some of the guides had JY flags which I'd never seen before and they were great, especially in the busy sites. They were in the old-style colours of turquoise and white so must have been issued some time ago but they came in very handy!
Cheers,
Bob
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