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Travel Insurance
Post: #1
Hi Ben

I am going to Texas and New Orleans on 27th September. When I called up to book the optional excursions yesterday, the advisor queried the fact that I had no insurance details registered. I explained that I had worldwide coverage as part of a package with my bank account. She told me that the airlines usually ask for a policy number, and the generic one given by the bank is not enough. Also she queried whether I had repatriation cover as this can be a real problem!! I can't see anything specific about repatriotation in the policy from Natwest. Now I am not sure if I should buy a separate policy and cancel the extras on my bank account. I am very confused.

Help!
Lindsay
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Post: #2
Hello Lindsay,

Thankyou for your post and sorry you are now a little confused, would you be kind enough to send over your booking reference for me and we shall get to the bottom of it Smile

Kindest,

Ben
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Post: #3
Lindsay,

Go in and check with your bank some world wide policys include America but some don't.

Mick
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Post: #4
Hi Ben

My reference number is A216178.

Lindsay
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Post: #5
Good morning Lindsay,

Thankyou for sending this across, I have asked a team leader in our contact centre to clarify exactly what the adviser meant. I also agree with Mick, I would contact your bank and confirm exactly what is included, will you let me know what they say please?

Kindest,

Ben
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Post: #6
Just had another look, and it doesn't include USA!! I never would have thought a Worldwide policy would exclude America. Lucky that the lady questioned my cover, and thanks for the advice Mick. I will go online and buy a policy now.

Lindsay
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Post: #7
Lindsay

I would say when I get world wide insurance cover from the post office it covers most places but if you want USA you have to buy world wide cover plus USA cover to be include MAD to be honest world wide should be the whole world.!!

Cindy
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Post: #8
Like Cindy I use the Post Offce (Annual World Wide plus USA), think its around £90, not sure what single trip cover costs.

Did have a issue while in the States once an hd to claim for rellocation (extra flights) because I couldn't get to New Orleons because they were awaiting a hurricane (gustav) to hit and flights were only leaving. Ended up going to San Antonio instead and had no problem with the insurance been paid for the diference.
So I stick with Post Office because they were good when I needed them.
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Post: #9
Hello Lindsay

I get my Insurance included with my bank account (LLoyds TSB). The actual insurer is AXA. My policy doesn't cover America, but it can be included for an extra cost. Probably a lot cheaper than buying a new policy. Enquire at the bank or phone the insurer direct, before you do anything else.

Peter
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Post: #10
Thanks Peter, but I wanted to close my account anyway (Natwest are having too many technical problems). I have found insurance with Admiral Direct that is only going to cost the same as 3 months of the cost of my gold account. And as the other benefits are pretty worthless to me I may as well jump now Smile

Lindsay
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