Forum Announcement: Policy Change: Confidential booking information
Hi all,

Due to changes in our privacy and data security policies, including compliance with GDPR, we are no longer able to share the following information with customers: 
  • Confirmation of any other passengers booked or not booked on holidays.
  • Number of customers booked on any holiday, the gender ratios or age demographics of such.

We are therefore unable to answer questions related to the above on the Community or via our Contact Centre.

As a general guide we can share the following with you:
 
Group Sizes: For each holiday we aim to operate with the ‘perfect group size’ taking account of the destination, holiday style and planned itinerary, yet ensuring the great sociable atmosphere you expect. At times, given seasonality and market demand, our holidays may operate below this number.  
 
Guaranteed Departures:  We aim to guarantee every holiday we operate and as early as possible to give you the maximum assurance.  As a general guide almost 90% of all holidays dates available to book are Guaranteed to operate.  As bookings build we guarantee even more, please keep an eye out on the website for extra guaranteed dates.  
 
Just You Customers:  Just You holidays are crafted especially for solo travellers of all ages and are open to all.  The majority of travellers are aged between 55-65 years of age, and generally the ratio of females / males is circa 60:40.
 
Many thanks.
Find all posts by this user