Hi Julia
The flights are not direct. Is our luggage transferred for us from one flight to another or do we have to do that ourselves? Do you know the supplement for travelling in economy plus please? Are the people on this trip all sat together on the flights?
Many thanks.
Karen
Hi Karen,
Sorry for the delay - I needed to check this information with my colleagues in a different department.
So whilst the flights are indirect - you luggage will be checked straight through. I do always advise just double checking with the lady/gentleman behind the check-in desk who will confirm this.
In terms of the supplement, you will need to speak with a holiday advisor who will be able to answer this. We don't pre-book any of these seats so we have to request them from the airline.
Where possible we do try to seat our travellers together but this cannot be guaranteed. Some travellers choose to change their seat when they check in and others may be moved by the airline. We do try to accommodate customer requests so if when you book, ask the advisor to add a note to your booking that you would like to sit with fellow travellers, we will try and accommodate this.
Kindest regards,
Julia
Karen,
My experience of America is that although your luggage is through checked you still have to collect and take it through customs then hand it in again at transfers (just follow "transfers" rather than exit and its usually straight away).
This is the rule in America because international flights are the only ones that land at the international terminal, where the connecting domestic flight will land at a domestic terminal which wont have customs.
1. Bag will be labelled to your final destination when checking in here (you will also get your boarding pass for both flights).
2. On arrival in the US you will go through security.
3. Collect your luggage from the carousel.
4. Follow signs for transfers and hand your luggage back in.
5. Proceed to terminal for the connecting flight.
Hope this helps.
Mick
ps: Its a holiday i'm considering but maybe later in the year, looks a great trip.