Received a letter dated 3rd Feb from JY including a list of excursions available Monschau £25 Cologne £35 which are bookable in resort or can be pre-booked, as prices are subject to change. Telephoned no. quoted, call was answered by Travelsphere rep. who said trips were not pre-bookable. Explained about letter said she would go and find out. After a few minutes of waiting I gave up. Can you give me any information please.
