Ann

Apologies for the delayed response.

I have investigated this issue and it is currently being resolved. You should have received an email from us about this issue but I will send you another email.

Kind Regards,

Mildred.

I'm a bit concerned because the latest holiday I have booked, starting on 24 April 2017, does not appear in the list of my holidays under "My Account".   I made the booking over the internet on 9 September and paid the deposit so it should have gone onto my account by now.   A message comes up saying "If your holiday does not appear, link it to your account by entering the details below" but all that produces is an error message saying the booking doesn't exist (or words to that effect).   Please can you investigate - I know that April next year is quite a while away but I'd hate to think I might miss out because of gremlins in the system.   My booking reference is A374265.

Many thanks. 

Ann