Six of us are currently in Dubai on a stopover prior to the Amazing Australia tour.
This evening, 3 of us were booked on the dhow cruise. I booked it a week ago but my name was not on the paperwork given to us on our arrival in Dubai.
We were meant to be picked up from our hotel at 7pm. After making 2 phone calls, we were eventually picked up at 7.50pm. The driver only had one of our names on his list so was only expecting one person from our hotel.
There was only one other couple already on the minibus so it was not late, as had been suggested by our hotel, due to having been round several hotels doing pickups. We then stopped at 3 incorrect hotels looking for the remaining couple. The driver said he'd been given the wrong hotel name. We eventually found the remaining couple. We then had to speed through the Dubai traffic and only just made it on to the boat in time. We were the last people to board it.
The cruise itself with buffet and entertainment was very enjoyable. However at the end of the meal I was confronted by a young man who told me that I had not paid, and I had to give him 45 dollars. I told him that I had in fact paid and showed him my invoice which I'd had the foresight to take with me. He went off and made a phone call and came back and once again said I had to pay. I told him that I'd paid already and was not going to pay again. He then took a photo of my invoice and said he would contact the agent.
The organisation of tonight's excursion was a complete shambles. The evening was spoilt due to worries over being picked up in time, the wrong numbers of people on the paperwork, and the fact that my payment from a week ago had not been received by the cruise company. This is not what I expect from Just You and I am extremely disappointed in their poor arrangements.
All six of us are meant to be picked up from the hotel at 9am tomorrow for a tour of Dubai, but after tonight we have no confidence at all that we will be picked up on time.