Hi Linda
One of the many good reasons to book with us is that we will go out of our way to help you if unexpected events make it necessary to change your holiday arrangements. If strikes or volcanic ash mean your original departure date is impossible, we will offer a full refund or a range of alternative holidays. If you are away when the problems begin, we will cover the cost of extra meals and accommodation until we can get you home again. During the recent ash crisis we arranged coach travel home from around Europe and even used our company cruise ship to bring people back from Spain and Portugal. So rest assured, we will do everything we can to minimise the disruption to your holiday.
Kind regards,
Olly, your editor
