I couldn't agree more Cindy!!
My favourite TM is Vlatka Milejovi. "V" is the TM for JY's Istrian Coast, (amongst other tours she does). I first met V when the tour was based in Rabac, and was struck by her organisational skills, good humour and friendliness. The second time I went on this trip (now based in Lovran), we had a smaller group, and it was easier to get to know her better. She goes above and beyond, ensures that everyone is included, and just cares about everyone.
She also sings well, and enjoys ice cream. 😃 And she has a fantastic memory. I hadn't seen her for 3 years and she remembered me straight away, and gave me a big hug.
I think I have been fairly lucky and had good TM's apart from one who wasn't bad, just had a "shouty" attitude, and tended to treat people like children.
I would like to mention 3 more good TM's who I have been lucky enough to encounter.
Rob Hey was the TM for my second trip to Cilento Coast. An excellent guy, very caring, good fun and there when you needed him.
Mark Harbidge was TM for my trip to Slovenia, which was the first trip there for JY. He did so much that trip to enhance the experience for us, changing the itinerary where needed to give us more. Without him I would not have seen Lublijana and Trieste. I have very fond memories of that trip.
Lastly, my last TM, Damian Stent. Damian was so kind to me after my accident on the flight out. I think everyone on the tour liked him. He was good fun, mixed well with us all, and obviously really enjoys being in Spain.