Hi again Amy.
A few questions for you I am afraid. If you could pass them on to the relevant department and then get back to me I would be grateful. :)
Transfer time from the airport to the hotel. I am estimating 2 hours?
As the hotel information is not yet on the website would you be able to clarify the following things for me please?
Is the room safe free of charge?
Do the rooms that are going to be allocated to JY guests have walk in showers or shower over tub? If the latter only, is it possible to specify walk in shower please? Likewise do the rooms have balconies? Will there be an extra charge for mountain view with balcony?
Is there a charge for the use of the indoor pool to guests at the hotel?
From reading TA reviews (which are fairly positive), there seems to be a bit of an issue with jugs of tap water not being allowed by the restaurant manager during the evening meal. In fact any drinks bought in from outside the restaurant (ie from the bar). This was an issue at the original hotel in Cavtat last year, and took some time to sort out. It would be nice, albeit it being a small thing, for the T.M allocated to be aware of in advance.
Many thanks.
Good Morning Bosuncat,
Apologies for the late reply to this post. As you are aware, the team here at JYHQ have been contacting Hotel Kompas and have only received a reply today.
Please see below for all the information that I could find:
The transfer time from Ljublijana airport to Kranjska Gora is 1 hour.
The room safe is free of charge.
Most rooms allocated to JY have walk in showers but there are rooms that have a limited number of rooms with a bath tub (however, the rooms with baths are on request, and are subject to availability).
There is no charge for the use of the indoor swimming pool.
I understand that the hotel policy is no tap water in jugs on tables, and guests are not allowed to bring their own drinks into the restaurant. All drinks will be payable (including bottled water).
Again, following up from a private email that I had sent to you previously about this post, I do apologise for the late reply.
Kindest Regards,
Amy