I have replied to your email - I hope that this helps explain the issue.

Kindest Regards,

Amy

Have sent you an e-mail re this.

Regards

I will give it another go.

I have recently emailed you back regarding your query.

Kind Regards,

Amy

I have followed your instructions for my Cambodia holiday and have received the error message 'no bookings found'' I have sent you an email as requested with the other information you need.

Hoping this can be resolved.

Many thanks

Yes, please do.

Kindest Regards,

Amy

I will follow your e-mail and come back to you

Many thanks

I have recently sent you an email regarding your question so if you could reply, that would be fantastic!

Kindest Regards,

Amy

Following on from my post of 15th August my account is still not showing the Cambodia holiday I booked several weeks ago which was booked by phone ref XXXXXX (removed for privacy protection) .  It is now showing 6 of the 10 holidays I have done so thanks for sorting this although it would be good if all my holidays could appear.  I do need the latest booking to show so that I can pay online.

Many thanks

Hi Jenny P,

I'm so sorry to hear that you have experienced problems with your holiday not showing in your account to enable you to pay online.

I had a similar problem myself a couple of weeks ago, then, within a few hours it showed up. Would you be able to advise whether or not your holiday is showing in your account?

Kindest regards,

Julia

Hi Julia

It is now showing, but as I said, I have already sent a cheque to you.

Thanks

Jenny