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'Julia' wrote:

Hi Val,

I have just sent you and email with booking reference number and will arrange to have confirmation sent out to you again.

Kindest regards,

Julia

Thank you Julia, I have received your email.

Regards

Val

Hi Val,

I have just sent you and email with booking reference number and will arrange to have confirmation sent out to you again.

Kindest regards,

Julia

Hi Monty,

At the beginning of last week I rang JY to change a booking I had made from Escape Catalonian Coast on 6th September to Treasure of Andalucia on the 8th September. To date I have not had confirmation of this new booking nor, as I have realised, was I given a booking reference. I have tried phoning the office at various times of the day but seem to be constantly in a queue.

Would you be able to chase this up for me.

Many thanks - Val