Yet another company, organisation or whatever assuming that everyone has access to a computer and a printer.
Three older but very active people I know do not have access, and it would certainly put them off using JY.
So much for an inclusive society.
I would add that personally I have no objection to e-documents, assuming that there is somewhere on my account that I could check to see if they had been sent, and not gone astray. I am sure we have all had emails that have never arrived, even though we know they were sent.
Rant over.
Sylvia