Hi Bob,
So many of you have noticed that we have not sent out a full brochure. Here at Just You, we have decided to just pull out our best sellers and our brand new tours for 2016, to really highlight them. As you may be aware, our brochure that was published in April does have all the 2016 dates in it and our website has our full collection. The brochure that is coming out for January 2016 will include (I hope you're ready)... 4 NEW TOURING holidays for 2016!! Of these 4 new tours, there will be one short haul, which I think you may like. The dates for this are still being worked on, but will all be revealed before you know it.
In regards to Romania - this is a new tour for 2015 and so far we have operated 5 departures and the feedback has been very much more positive than negative. In terms of the hotels and itineraries, our scores put them in the high satisfaction category. Also, during the year we have made a small number of improvements based on the feedback of the early arrivals, it is only natural to have some teething problems. However, these have all been ironed out and should be a fantastic tour.
I am very sorry this review has made you question this tour. In the most part, the feedback from this tour has been positive. As you have been on so many escorted tours with us, you are probably one of the best people to understand that the pace of our tours are quite fast. This tour is no exception as it certainly is a tour with a full itinerary. Unfortunately, this does mean that our escorted tours aren't for everyone, which seems to be the case with the customer who wrote that review on feefo.
I am confident that if you are a customer looking to get a full flavour of the destination and see many highlights within the 1 week duration, which I know you are Bob, this is the tour for you.
If you have any further questions, please so not hesitate to ask.
Kindest Regards,
Monty