For customers who are on both the Travelsphere and Just You mailing lists, rather than send two emails, some from of logic was used to determine which brand would be contacting you. Ultimately, we don't want to be "bombarding" customers with multiple mailings.

Kindest regards,

Julia

I have had a Travelsphere survey by email for 2014 today but do not recall haveing seen a JY one.

My email address is : *********************** if you would like to send the question / survey to me.

Eric

Thanks for taking part in the survey, I understand that it was intended to be a quick way to gain an overview of our customers travel plans.

The questions are designed as such that we don't go into too much detail at this stage. Subject to the results, and what our customers tell us, the team may follow up with more detailed questions as you mention above.

As always, I've forwarded your comments on to the relevant team - in the meantime, thank you for taking part.

Kindest regards,

Julia

I have just completed the survey regarding travel plans for 2014.

Have to say that I was not very impressed by it. For a start Europe was divided into two: France Spain Portugal, and Italy Greece Turkey. What happened to Germany, Austria and Belgium, after all you do go there?

Then the types of holiday were very restricted, as examples. Escape, Europe tour, and independent. Asia, as a location, some would go to India/Sri Lanka, but not Vietnam, Cambodia.

The section on how much would you pay was very restricted £200-£300 increments would have been far better.

I got the impression this survey was put together by someone who wanted to know where JY travellers were going and how much they were prepared to pay. Perhaps with an agenda of deciding which to ditch in the future, and not by someone who was interested in what travellers want. For instance I am going to Austria with One Traveller because they help with independent add-ons.

Well that is my two pennorth!

Regards

Sylvia