Glad to hear that your documents have arrived.

Your Tour Manager will give you guide timings on excursions and trips whilst you are away. In the system Alana (Lana) Hamilton is provisionally listed as the TM for this trip although there is no information as to whether or not she will meet you in Heathrow. So, I would imagine she will be meeting you in Italy. If she is not flying out with you, there will be an Airport Rep at the Gatwick check-in to help see you through.

Have a great trip,

Kindest regards,

Julia

I've received my tickets etc for my trip so Thank You very much.

I have one question, there are no timings whatsoever on the agenda (other than flights) will we be given a more detailed agenda when we arrive?

Also the instructions don't list who the Tour Manager is? and whether he/she will meet us at the airport or when we arrive? Are you able to confirm this also.

Thanks & Kind Regards

Kezzer