Thanks Julia & Cindy, I was wondering whether you just had to bribe your way in!

I am travelling to Florida 16th May and my travel pass came through 2 days after the main documents, I did ring the office and was told it was being sent under separate cover, so don't panic just yet...but yes you get a lounge pass that you show to allow entry.

Cindy

Hi LAS43,

I've been informed by my colleague that we have recently changed our provider and unfortunately there has been some teething problems with the issuing of the lounge passes.

I can only apologise for the inconvenience this has caused, and I have been assured that you will receive a voucher before you depart. If you haven't received anything by the 7th May (10 days before departure), please let me know.

Kindest regards,

Julia

I've just received my luggage labels and final itinerary etc for my holiday (Texas & New Orleans May 17th) and I'm getting really excited now :)

It says in the info I've received that I'm to meet my fellow travellers in the executive lounge. Can you tell me how I gain access to the lounge? I would have though I would need to show a special pass or something but I haven't received anything with my travel pack.

Thanks