Hi Will
Thanks for the rapid reply.
Looking at short European breaks if you've tried it, and there has been little customer take up, that's fine, and all we can reasonably ask. I guess that there are a lot of companies offering short breaks, plus it's pretty easy to sort this out independently.
We discussed "land only" prices in a previous thread, and you made the point that JY naturally wanted everyone to be completely satisfied with all aspects of their holiday, and that there had been a problem with people on "land only" trips not turning up, or having transportation issues from the airport to the first night destination hotel.
I don't want to go over old ground, but JY are more than willing to move flights around for customers, providing that the flights remain with you, and I have to say that I don't see why people are any more likely to encounter problems if they travel independently on a flight organised by JY than if they travel independently on a flight they organise themselves !!
Anyway, if you can raise the issue when you discuss the future shape of your tours that would be great.
Thanks.
Stuart