Hi Ben

I rang Just You on Thursday 12 July to book a holiday to America's National Parks & Canyons on 11 September 2012 and was told that the holiday was still available. I gave my credit card details but the booking could not be confirmed as the airline had to be contacted to see if there were still seats available and I would be called back within 3-5 days. I realise that this was a fairly late booking but I have not heard anything yet and wondered why the booking now takes so long. I have travelled with Just You to America for the past 11 years making some equally late bookings and this has never taken so long before.

The phone number I called was 0844 567 8838 but was told if I had a query to call back on 0844 567 3318.

Could you please look into the matter for me. The reference I was given was A252300

Many thanks

Marie

Hi Ben

Many thanks for your help. I received a call this morning and holiday is now booked.

Many thanks

Marie

Thanks for your post,

Many of our bookings at the minute are closer to departure than they have been historically, I think this is just the way the market has gone, as a consequence I think the late sales team are very busy, but I have asked a member of staff to contact you as a matter of urgency,

Kindest,

Ben

I rang Just You on Thursday 12 July to book a holiday to America's National Parks & Canyons on 11 September 2012 and was told that the holiday was still available. I gave my credit card details but the booking could not be confirmed as the airline had to be contacted to see if there were still seats available and I would be called back within 3-5 days. I realise that this was a fairly late booking but I have not heard anything yet and wondered why the booking now takes so long. I have travelled with Just You to America for the past 11 years making some equally late bookings and this has never taken so long before.

The phone number I called was 0844 567 8838 but was told if I had a query to call back on 0844 567 3318.

Could you please look into the matter for me. The reference I was given was A252300

Many thanks

Marie