Hi Lorraine
We'll send you all the confirmed details around two weeks before you travel, so you should get this letter in early May. Most of our tickets are e-tickets now so you will probably get a reference number rather than paper tickets.
Kind regards
Olly, your editor
Hi Olly (and Hi Lorraine - looking forward to meeting you).
This makes me a little uneasy as I booked through my travel agent and we filled in the visa application as part of the booking process which he submitted with a photocopy of my passport back in February. I received a text message within days from VisaService saying "We have received your visa application. This will now be processed, and confirmation will be sent with your final information approximately 14 days before departure." I presume the text is from JustYou and on face value that all sounds fine but the fact that Lorraine has already received her visa makes me wonder if I've done everything correctly or if there is a different system when booking through an agent.
Does this all sound ok to you?
Many thanks,
Debbie