I heard a couple of days ago that these letters are being sent out again, so you should have some more information from us soon.

Kind regards,

Olly, your editor

Hi Mike

Yes, the meal arrangements are as you said. In fact, on day 14 you get breakfast, lunch and dinner. I will find out meal arrangements for the add-on and get back to you.

I've forwarded your booking reference to our holiday advisors and asked them to send you the three-month information. I'm sorry this didn't get to you. Most of the information you want will be in here, but some details are only in the the final information, sent out around two weeks before you travel.

Kind regards,

Olly, your editor

Hi Olly,

I have still not received the three month information which is a shame as I'm sure I would have found it particularly interesting when trying to plan my excursions.

Mike

I expect you will be fine using your cards - it's usually possible these days. The best thing to do is check with your bank / card issuer when you notify them of your travel plans.

It sounds like all payments must be in cash for these excursions but it's worth taking your credit card anyway.

Kind regards,

Olly, your editor

You will receive up to date information a couple of weeks before you fly but, as a guide, here is the itinerary and optional excursion guide from a recent departure of this holiday.

Kind regards,

Olly, your editor

Day 16

Transfer to the airport for your flight to Livingstone, Zambia. On arrival, transfer to your hotel where four nights’ accommodation has been reserved with breakfast. This afternoon there is an included excursion to Mukuni Village, home to the Leya people.

Day 17

Guided tour of Victoria Falls from the Zambian side. Afternoon included cruise along the Zambezi River.

Days 18 & 19

Full day free to relax or join an optional excursion.

Day 20

Transfer to Livingstone Airport for your flight back to Johannesburg to connect with your onward flight to the UK.

Day 21

Arrival back to the UK.

Optional Excursions

In addition to the excursions already included in your holiday price, we are pleased to offer the following optional excursions during your stay. These have been carefully planned to give you the opportunity to enjoy further sights and experiences to make your holiday even more memorable. Your Tour Manager will be happy to provide you with any additional information you may require.

Reservations for these excursions will be accepted by your Tour Manager and payment should be made in the appropriate local currency - South African Rand plus US Dollars or Pounds Sterling for the Zambia add-on. We regret we are unable to accept payment by credit card, unless otherwise stated. Prices given below are approximate and subject to exchange rate fluctuations. Prices will be confirmed by your Tour Manager in resort.

ZAMBIA

Elephant Ride

Take an elephant ride and interaction on the banks of the Zambezi River.

Price: £100.00

Helicopter Rides

An opportunity to take a spectacular helicopter flight.

Price: £91.00 (12 minute flight)

Price: £182.00 (25 minute flight)

Micro Light Flights

As above but much more exhilarating.

Price: £87.00 (15 minute flight)

Price: £174.00 (30 minute flight)

Livingstone Orientation & Museum (approx 2 hours)

An orientation tour of the city and a visit to the museum.

Price: £24.00

Royal Livingstone Express

Enjoy the ultimate fine dining experience on board the Royal Livingstone Express Steam Train. The train operates on the Mulobezi Railway Line - formerly one of the largest private railway networks in the world. The journey includes a stop at the entrance gates of the Mosi-oa-Tunya National Park. Here you’ll have the chance to look out for elephants, buffalo, giraffe, zebra and impala to name a few. As well as return transfers from the hotel to the station, a five-course meal plus drinks are also included.

Price: £104.00

Livingstone Island (Seasonal - will be confirmed by your Tour Manager)

Relax and enjoy spectacular views of Livingstone Island from where David Livingstone first viewed the Victoria Falls. This excursion includes a tour of the island by an expert guide plus lunch and drinks.

Price: £78.00

Botswana

Chobe Game Drive

An opportunity to take a game drive through the Chobe National Park.

Price: £120.00

Please Note: If you chose to take this optional excursion, Botswana requires that your passport must be valid for at least 6 months.

When booking any excursions/additional activities, a receipt should be issued by your Tour Manager. As arrangements have to be made in advance, it is only possible to refund money in cases of genuine illness.

what is the itinerary for the Vic Falls add-on? Is a day trip/safari into Botswana still an option? Can we pay for some of the expensive optional excursions by credit card, like the plane ride over the Falls etc? Otherwise we'll need to keep on visiting ATMs or bring loads of dollars etc with us!

I've just heard that the add-on is on a bed-and-breakfast basis.

Kind regards,

Olly, your editor

I agree that it is useful information and very helpful when you are budgeting for your holiday.

This information is already in the brochures and we are looking to add it to the web pages in the not-too-distant future.

Kind regards,

Olly, your editor

Hi Mike

Yes, the meal arrangements are as you said. In fact, on day 14 you get breakfast, lunch and dinner. I will find out meal arrangements for the add-on and get back to you.

I've forwarded your booking reference to our holiday advisors and asked them to send you the three-month information. I'm sorry this didn't get to you. Most of the information you want will be in here, but some details are only in the the final information, sent out around two weeks before you travel.

Kind regards,

Olly, your editor

Hi Olly,

Many thanks for the confirmation regarding meal arrangements.

I must say I was pleasantly surprised and did not realize most meals were included. It certainly helps to know when trying to calculate the amount of spending money I will require.

I know there is already a lot of information given in the online itinery but I think it would be useful to mention which meals are included.

Mike

I have asked my colleagues to re-send your information too.

Kind regards,

Olly, your editor