Hi Olly
I've just booked my 2nd holiday this year with Just You.
The first one was brilliant !
I find it easy & convenient to book online.
However each time I've had to follow up the booking by completing a form giving emergency contact details & then also asking for vegetarian meals at the hotel & in flight if applicable.
To make life easier would it not be possible
to request the contact details as part of the booking proceedure & also have a section for any dietary requiements etc.
Look forward to hearing from you.