Good news: you will be transferred to your hotel on arrival and won't have to wait around for the Heathrow group to arrive.

Your tour manager will probably be flying out from Heathrow but there will be a Just You rep at Milan airport who will be able to help you.

Kind regards,

Olly, your editor

The holiday reference is SEIC and my booking reference is A012407

Regards,

Pat

Sorry, I thought you meant you were connecting at Heathrow. Can you let me know your booking reference? I'll look into it for you.

Kind regards,

Olly, your editor

I think you misread my message! I won't be waiting to fly at Milan, I'll be waiting to be transported to the hotel in Tremezzo. The Heathrow flight will not arrive until about seven hours after the Manchester one. This seems a long time to hang around an airport at the start of my holiday after leaving home at 4am!! Could they not find me a later flight from Manchester?

Regards,

Pat

It is rather a long wait but I would advise you to stay within the airport. Once you've looked around the shops, had a coffee, eaten lunch and read some of your newspaper or book, it won't be too long until you fly.

I once spent 12 hours waiting for a flight at Sheremetyevo Airport in Moscow. There was only one shop and I'd run out of roubles!

Kind regards,

Olly, your editor

I'm booked on the above holiday and will be flying from Manchester at 7.15am.

As the Heathrow flight doesn't depart till 1445 hrs I'll arrive about 7 hours beforehand.

Will I go straight to the hotel or will I have to wait at the airport for the flight to arrive?

Regards,

Pat